Escrow Explained

Documentation Index

Fetch the complete documentation index at: https://docs.sendovex.com/llms.txt

Use this file to discover all available pages before exploring further.

The Sendovex escrow is a smart contract deployed on the Polygon blockchain. It is the core trust mechanism that makes P2P trading safe without either party needing to trust the other.

​

What escrow does

When a buyer creates a trade, the merchant deposits the agreed crypto amount into the escrow contract. The contract holds those funds under strict rules:

• Only the buyer can receive the crypto: when the merchant taps Release, funds go straight to the buyer’s Sendovex Smart Wallet
• Only the merchant can get the crypto back: if a dispute is resolved in the merchant’s favour, or the trade times out, funds return to the merchant
• A platform fee is deducted at the point of locking: Sendovex takes its fee from the gross amount during the lock step. The buyer receives the net amount. See Fees for the rate schedule.

​

Why this is safe for buyers

Once the merchant has funded escrow, the crypto is locked and cannot be moved by the merchant without your confirmation or a Sendovex dispute resolution. If a merchant stops responding after escrow is funded, open a dispute from the trade screen. A Sendovex admin will review the evidence and can resolve it in your favour if you have proof you sent fiat.

​

Why this is safe for merchants

The buyer cannot receive the crypto until either:

1. You manually tap Release after confirming fiat received, or
2. A Sendovex admin reviews a dispute and resolves it in the buyer’s favour

Never release escrow based on a screenshot. Check your actual bank balance.

​

Escrow timeout

Each trade has a timeout set at creation. If the trade sits at the escrow-funded stage long enough without the buyer marking fiat as sent, the timeout expires. After timeout, the merchant can trigger a withdrawal through the trade screen and the crypto is returned to them. The trade moves to a timed out state, not a cancelled state.

​

On-chain verification

Every escrow deposit and release is recorded permanently on the Polygon blockchain. You can verify any transaction using your trade’s escrow address on Polygonscan.