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Documentation Index

Fetch the complete documentation index at: https://docs.sendovex.com/llms.txt

Use this file to discover all available pages before exploring further.

Every trade on Sendovex follows the same lifecycle, enforced by a smart contract escrow on Polygon.

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The parties

  • Buyer: pays fiat (ETB) and receives crypto (USDT or USDC)
  • Merchant (Seller): lists the trade, provides crypto, receives fiat

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Step-by-step

1

Buyer selects a listing

The buyer browses the trade market and selects a merchant’s listing. They see the exchange rate, minimum and maximum amounts, and accepted payment methods.
2

Trade is created

The buyer enters the amount they want to buy. A trade is created and the exchange rate is locked in at that moment. Rate changes after this point do not affect the trade.
3

Merchant locks crypto in escrow

The merchant receives a notification and deposits the exact crypto amount into the smart contract escrow. Until this step, no funds are at risk. The trade has a timeout window. If the merchant does not fund escrow in time, the trade expires.
4

Buyer sends fiat

With crypto locked in escrow, the buyer sends ETB to the merchant’s bank account or mobile money number using the payment method shown in the app. They then tap I’ve Sent Payment in the app.
5

Merchant confirms receipt

The merchant checks their bank account and confirms the fiat arrived. They tap Release. The smart contract releases the crypto directly to the buyer’s Sendovex Smart Wallet.
6

Trade complete

After the trade completes, both parties can leave feedback: a thumbs up or down, a star rating (1 to 5), and an optional comment. The trade is recorded permanently on-chain and in Sendovex’s history.

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Important rules

  • Never mark fiat as sent until you have actually sent it. False claims can result in account suspension.
  • Never release escrow until you have confirmed the fiat is in your account. Screenshots can be faked. Check your actual bank balance.
  • If there is a problem, use the Dispute button in the trade screen. Do not try to resolve issues outside the app.

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Trade chat

Every trade has a dedicated in-app chat between buyer and merchant. Use it to confirm payment details and communicate during the trade. Do not share sensitive information outside the app.